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Getting Started with the RingDNA Communications Hub
Configuring The RingDNA Communications Hub
Telephony 101
RingDNA Mobile for iOS
Inbound and Outbound Dialing
Call History
- Viewing your Call History
- Viewing Queue Call History
SMS Messaging
Supervisor Tools
Call Queues
- Call Queue Overview
- Longest Waiting Agent with Call Parking
Call Recording
Managing Contacts
Activities
Dispositions
Voicemail
Hot Leads
Notifications and Alerts
Calendars
Salesforce Lists
Managing Call Flows
Troubleshooting Call Quality
Troubleshooting Dialer
More
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RingDNA Communications Hub

SMS Messaging

SMS Messaging

Sending SMS from the RingDNA Communications Hub

Sending files/media via MMS in RingDNA Communications Hub

View SMS Thread with A Contact/Lead

Reporting a SMS Message as Spam

Create SMS Notifications with Salesforce Flows

Last updated on August 15, 2024

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