Managing Call Actions (settings for Dispositions, Notes, Links, Tools & Scripts)
Managing Call Actions (settings for Dispositions, Notes, Links, Tools & Scripts)
Settings related to Call Dispositions, Call Notes, Call Custom Links, Call Tools & Call Scripts can all be found on the Call Actions page in the Admin Console.
For a walkthrough of this page along with links out to each settings’ respective articles, please see below:
| Step | Description |
|---|---|
| Log into the Admin Console | https://app.ringdna.net/ |
| Expand the RingDNA menu and select the Call Actions option | ![]() |
| ## Manage Call Dispositions tab For details on managing call dispositions, please review the following articles: - Manage Call Dispositions for RingDNA - How to Enable Mandatory Call Dispositions - Call Disposition Outcome Categories - How to Customize Call Dispositions in Revenue | ![]() |
| ## Call Notes Templates tab For details on managing Call Notes, please review the following article: - Manage Call Notes Templates for RingDNA | ![]() |
| ## Custom Links tab For details on managing Custom Links, please review the following article: - Call Custom Links | ![]() |
| ## Call Tools tab For details on managing Call Tools, please review the following article: - Manage Call Tools for RingDNA | ![]() |
| ## Call Scripts tab For details on managing Call Scripts, please review the following article: - Manage Call Scripts for RingDNA | ![]() |
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