Revenue.io Product Updates: October 19th 2023

Inroducing enhanced user experiences for

viewing call recordings and Admin settings.

### Simplified Call Recording Playback
All recordings will now play in a single place, eliminating the need to switch between our Conversation AI and admin recording players.
Click on a call recording link from Salesforce or the admin console, and you’ll see the Conversation AI player appear for review. It’s a streamlined experience with a user-friendly player, relevant Salesforce info, and note-taking capabilities.
No Conversation AI license? No worries! Your call recordings will still link to the Conversation AI player without issues.

### Intuitive Integrations Navigation
Admins can find what they need faster! The Admin Console’s new “Integrations” menu helps you quickly manage all your Google, Exchange, Zoom, and Teams integrations.
Navigating your account settings should be seamless and intuitive. This redesign is aimed to provide quick access and enhanced management.

### Streamlining Your Salesforce Settings
Navigating the Salesforce settings within the Revenue admin has never been more intuitive, thanks to a fresh and organized redesign.
This redesigned interface isn’t just about a modern look; it’s crafted to enhance your interaction with the platform. The refined layout eliminates unnecessary complexities, providing a clearer view and smoother navigation.

Additional Feature Updates

Revenue Intelligence

• Updated ordering of Opportunity Filters - We have improved the usability of filters within the opportunity list pages to highlight opportunities with specific fiscal periods more easily.

v284 Bug Fixes

Moments Bugs:

• Retained participant’s details in CAI.
• Fixed unknown lead/contact save during dialer calls.
• Ensured supervisors receive agent notifications.
• Improved search result clearing and related record suggestions.
• Removed extra whitespace in contact details.
• Fixed Disposition display for MS team calls.

RingDNA Communications Hub:

• Resolved favorite records and new UI behavior issues.
• Fixed mobile view and custom greeting recording.
• Enhanced mobile interface for Call Tools and Call Rating.
• Resolved continuous update popup and Hold Music file issues.

Conversation AI:

• Stabilized interface during tab switches.
• Fixed 500 error in Account Settings.
• Made CAI app accessible for all users.
• Improved “View More” button functionality in CAI Summary.
• Addressed call listing issues in analytic application.

To vote on and submit new feature ideas, go here.

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