Revenue.io Product Updates: January 1st 2022
Provide critical coaching quickly with Listen In links in Supervisor Notifications
There are instances where supervisors need to know immediately when certain critical events occur on their reps’ calls. For example, if a buyer triggers an Escalation Notification, or a rep runs into a compliance issue, a supervisor can be notified in real time with our Supervisor Notifications.
In this release, we’ve added an embedded hyperlink within the Supervisor Notification so that the supervisor can directly listen in on an active call or even intervene and coach their rep through the situation. When a rep triggers a Moments™ notification, a Listen In hyperlink is displayed within the corresponding Supervisor Notification. After clicking the link, the Supervisor is immediately redirected to RingDNA Live and automatically joins the rep’s call. With a quick path to react, supervisors won’t miss a key moment.
To learn more, read the support article here.
Quicker access to all things Revenue.io with our new Resource Center
We’re excited to announce that all users in the Admin Console have access to a one-stop-shop for all things Revenue.io.
In the Resource Center, users can stay up to date with our new feature announcements, boost product and industry knowledge on our Support Site and Sales Academy, and learn how our customers are using the Revenue platform to level up their org by reading our customer stories.
Accessing the Resource Center is easy. In the Admin Console, select the Resource Center widget in the bottom right corner to display the menu and click on the desired destination.
Learn more about our new Resource Center here.
Get Revenue insights for every booked meeting with automatic Salesforce Event creation
A crucial part of a rep’s routine duties is booking meetings with buyers, and connecting that activity to relevant records in Salesforce is essential for tracking a customer’s journey.
With our latest RingDNA update, every booked meeting using the Revenue.io Calendar booking solution will automatically be logged in Salesforce as an Event for users with a connected Google or Exchange account. Those events will be associated with existing leads or contacts, based on the email addresses used by external parties booking time on a user’s calendar.
To learn more, read the support article here.
Content Spotlight
[Podcast] How RevOps Helps Deliver Exceptional Buying Experiences with Howard Brown
In last week’s episode of the RevOps Podcast by Revenue.io, we had a special guest: Howard Brown, the founder and CEO of Revenue.io himself! In this highly entertaining and educational episode, the gang discusses how RevOps can help deliver exceptional buying experiences, how to effect change at your company, and what the future holds for revenue operations.
To vote on and submit new feature ideas, go here.
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