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Revenue.io Product Updates: September 28th 2023

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Generally Available

Features available to all customers based on Licensing.

### The Coach Button Moved in RingDNA
We heard you! Many users reported that the previous “Coach” button placement next to the Call Tools icon led to accidental clicks.
In our commitment to an optimal user experience, we’ve now repositioned the “Coach” button to the bottom/last spot in the right-hand navigation bar. This redesign ensures intuitive navigation, reduces errors, and streamlines communication flow.
Support Article
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Additional Feature Updates

Conversation AI

  • Filter naming conventions have been updated to “Conversation” instead of “Call”
  • UX update to the advanced search filter Counter

ringDNA Communication Hub

  • Updated “back to top” button design
  • Improved user experience for expanded width view

Calendar

  • Improve error message when user has no Scheduling Pages created

Beta Features

Available to customers who are participating in the associated early access programs.

### Your Insights are Invaluable! 🌟
For those with early access to our Generative AI features, expect a prompt after using the thumbs-up/down buttons. This will let you elaborate on the usefulness or accuracy of the generated content. Thank you for aiding our mission to refine and perfect our AI models, ensuring they serve you better.
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v283 Bug Fixes

Conversation AI:

  • MS Teams calls sometimes missing from Conversation AI listings.
  • Issues processing short Zoom call recordings.
  • Incorrect user lists in Video Integrations for admins.
  • Call Detail page’s Actions button remains active without sub-options.

Moments™:

  • Delay in recording transcript after participant joins.
  • Interactions in the Teams app not being logged in Moments.
  • Errors with conversation value and URL description.
  • Supervisor notifications lingering post MS Teams call.
  • Absence of a “meeting started” event for MS Teams.
  • Validation errors despite providing the necessary phrases.

RingDNA Communication Hub:

  • Display issue with dialer screen and message records.
  • Call Transfer mismatch in searched value and associated number.
  • Visibility issue with “expand/collapse” icon.
  • Miscellaneous layout and UI refinements.
  • Dialer screen collapsing unexpectedly.
  • Discrepancies in task sequencing and contact editing.
  • Call flagging and Coach button post-call issues.
  • “Call History > Load More” absent on mobiles.
  • Display errors for Inbound/Outbound Multiline SMS.
  • Incomplete data in Teams picklist.

To vote on and submit new feature ideas, go here.

If you love how we’re innovating on our products, help us spread the word by leaving a 5-star review on G2! As a thank you for your time, we’ll send you a $25 Amazon gift card. Just send your approved review link to reviews@revenue.io to receive your gift card.

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