Repeatable Sequences

A repeatable sequence allows the same participant to enter the Sequence again after they have finished all actions, so you can reuse one sequence for nurture, re-engagement, or cyclical processes instead of duplicating sequences.

Conditions when a Sequence will repeat

Participants will only return to a Sequence when the following conditions are met:

• The Sequence is Automatic
• The Sequence has re-entry enabled
• The Participant completed every action in the Sequence
  • Participants manually removed from a Sequence will not be re-added since they likely still match Entrance Criteria (this prevents unintentional repeat messaging to the Participant)
• The Participant still matches the Entrance Criteria
• The Participant does not match the Exit Criteria

Conditions when a Sequence will not repeat

Participants will not return to a Sequence if:

• The Sequence is Manual
• The Sequence is Automatic but re-entry is not enabled
• The participant exited the sequence prior to completing all Sequence Actions (manual exit, or by matching the Exit Criteria)
• The Participant no longer matches the Entrance Criteria
• The Participant matches the Exit Criteria