From Salesforce Reports
From Salesforce Reports
Roles:
AdministratorManager
You can view and analyze participants using standard Salesforce reports. This provides powerful reporting capabilities and integration with other Salesforce features.
Creating Participant Reports
Create a New Report
- Navigate to Reports in Salesforce
- Click New Report
- Select the report type:
- Sequence Associations for current participants
- Participant Sequence History for historical data
- Participant Actions for action-level data
Configure Report
- Add fields to the report (participant name, sequence, status, etc.)
- Add filters to focus on specific sequences or participants
- Group and summarize data as needed
- Save and run the report
Report Types
Sequence Associations Report
Shows current participants in sequences:
- Active participants
- Sequence associations
- Current action status
- Entry dates
Participant Sequence History Report
Shows historical participant data:
- Participants who have exited sequences
- Exit reasons and dates
- Sequence completion data
- Attribution information
Participant Actions Report
Shows action-level data:
- All participant actions
- Action status (completed, pending, deferred)
- Execution dates
- Action types
Report Features
Salesforce reports provide:
- Filtering: Filter by sequence, participant, date, status, and more
- Grouping: Group data by sequence, participant, action type, etc.
- Summaries: Calculate totals, averages, and other summaries
- Charts: Visualize data with charts and graphs
- Export: Export data for external analysis
- Scheduling: Schedule reports to run automatically
Best Practices
- Create standard reports for common participant views
- Use filters to focus on specific sequences or time periods
- Group data to identify patterns and trends
- Schedule regular reports for monitoring
- Export data for deeper analysis in other tools
- Share reports with team members who need visibility
Common Report Use Cases
- Sequence performance: Track how participants progress through sequences
- Conversion analysis: Analyze which sequences convert best
- Action completion rates: Monitor action completion across sequences
- Participant engagement: Track participant activity and engagement
- Exit analysis: Understand why participants exit sequences
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